Shipping policy
🚚 Processing Time
All our products are made-to-order with love ❤️
- Processing time: 1–3 business days
- During peak seasons (festivals, holidays), it may take 3–5 business days
🌍 Shipping Time
🇮🇳 India Orders (Fondora)
- Standard Delivery: 3–7 business days
- Express Delivery: 2–4 business days (if available)
🌎 International Orders (PlentyNewCo)
- USA, UK, Canada: 5–10 business days
- Other countries: 7–15 business days
💰 Shipping Charges
- Free shipping on selected products/orders (if applicable)
- Shipping charges are calculated at checkout based on location
📍 Order Tracking
- Once your order is shipped, you will receive a tracking link via email/SMS
- Please allow 24–48 hours for tracking updates
🛑 Delays
While we always aim for timely delivery, delays may occur due to:
- High order volume
- Courier delays
- Weather or unforeseen circumstances
We appreciate your patience 🙏
✏️ Incorrect Address
- Please ensure your shipping details are correct
- We are not responsible for orders delivered to incorrect addresses provided by customers
❗ Failed Delivery / Reattempts
- If delivery fails, the courier will attempt 1–2 re-deliveries
- If still unsuccessful, the order may be returned or canceled
🎁 Personalized Orders
Since all products are custom-made, slight variations may occur—but that’s what makes them special 💖
📩 Need Help?
If you have any questions regarding your order, feel free to contact us:
Whatsapp us!